Support & Answers

Frequently Asked Questions

Quick answers on fit, care, sizing, shipping, and how WaveWear's built-in taping works.

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How It Works

Wash & Care

Size & Wear

Loyalty & Rewards

Shipping & Returns

Discounts, Military & First Responders

How It Works

What is kinesiology compression wear, and how does WaveWear work?

Kinesiology compression wear combines compression fabric with targeted taping support in one reusable garment.

WaveWear uses AlignX™ technology—silicone taping lines placed inside the garment—to create gentle contact with the skin along specific muscles and joints.

 

The compression fabric provides a secure, supportive fit and helps limit excessive muscle movement during activity. The built-in taping lines add targeted support around areas such as the knees, calves, thighs, elbows, and shoulders, depending on the product.

Unlike traditional kinesiology tape, WaveWear does not need to be manually applied before each workout. You put it on like regular sportswear, wash it, and reuse it. The result is consistent compression and taping-inspired support for training, sports, recovery, and everyday movement.

 

Learn more about how AlignX™ technology works →

How is WaveWear different from kinesiology tape?

Traditional kinesiology tape must be measured, cut, and applied by hand before each use. WaveWear builds AlignX™ silicone taping directly into the garment, so the support is already positioned correctly every time you wear it.

 

Unlike disposable tape, WaveWear is washable, reusable, and combines targeted taping with graduated compression in a single garment. You get taping-inspired support without the time, waste, or guesswork of reapplying tape before every workout.

 

AlignX™ Tech

No Sticky Residue

Washing retains stickiness

Semi-permanent use

Reusable

Wear like clothes

Easy and fast

Kinesiology Tape

Leaves Sticky Residue

Not washable

One-time use

Need to buy new rolls

Need professional knowledge/help to wear

Many steps to the taping process

Learn more about how AlignX™ technology works →

 

How is WaveWear different from regular compression wear?

Regular compression applies even pressure across the whole area. WaveWear adds kinesiology taping lines that follow specific muscle groups, so support is directional and targeted where your body actually needs it — compression plus taping, not compression alone.

How is WaveWear different from Neoprene, Knit sleeves, or Straps?

  • Standard Knit Sleeves: These provide general compression and are widely available. However, because they rely solely on the elasticity of the knit, they often lack the structural reinforcement needed for specific tendon support and can feel relatively thick.
  • Neoprene Sleeves (5mm / 7mm): These are heavy-duty sleeves designed primarily for high-intensity weightlifting.
    • 7mm: Provides maximum joint rigidity but significantly restricts range of motion and traps heat, which can lead to excessive sweating.
    • 5mm: Offers a bit more flexibility than the 7mm version but remains bulky, making it difficult to wear under daily clothing.
  • Elbow Straps: These are designed to apply localized pressure to a specific point on the tendon. While effective for some, the concentrated pressure can occasionally interfere with natural circulation or feel restrictive during prolonged use.
  • WaveWear (Compression + AlignX Tech): Our sleeves are engineered to be thinner and lighter than standard knits while offering enhanced stability. This is made possible by AlignX Tech—an internal bio-silicone mapping integrated directly into the fabric. This design provides the stabilizing benefits of kinesiology taping within a low-profile, breathable sleeve suitable for all-day wear.
Swipe to compare →
Feature Standard Knit Neoprene (5mm+) Knee Straps WaveWear
Profile Moderate Bulky Minimal Ultra-Thin
Technology Compression Heat Retention Point Pressure AlignX Tech
Breathability High Low High Ultra-High
Range of Motion Full Restricted Full Full / Supported

Is WaveWear really similar to kinesiology taping?

Yes. WaveWear builds kinesiology taping directly into the garment — silicone taping lines are laid along the same muscle pathways a physiotherapist would tape by hand, so you get taping-style support without applying and re-applying tape. Unlike a strip of tape, the lines stay precisely placed every time you put it on.

What are the features of WaveWear taping compression wear

WaveWear taping compression wear features built-in kinesiology tape (AlignX™ technology) for semi-permanent support, medical-grade silicone taping, graduated compression panels, and targeted muscle and joint stabilization. These features help reduce fatigue, prevent injuries, and promote faster recovery.

Is WaveWear safe for sensitive skin?

Yes. The skin-contact silicone is medical-grade and has passed ISO 10993-10 biocompatibility testing for skin sensitization and irritation. Most people with sensitive skin wear it comfortably; if you're trying it for the first time, we recommend starting with shorter sessions to let your skin adjust.

Do I need to be injured or in pain to wear WaveWear?

No — most customers wear WaveWear to prevent injury and support performance, not to treat existing pain. It's built for anyone from elite athletes training daily to people simply staying active, whether or not they're currently dealing with an injury.

Is it okay to sweat in WaveWear?

Yes — sweat doesn't weaken WaveWear's grip. The silicone adheres to skin the same way plastic wrap clings to a wet hand, so moisture from sweat doesn't break the hold during exercise.

Does the built-in silicone tape design fit each individual?

The silicone tape design is based on kinesiology taping methods that target large muscle groups to fit most people.

Does wearing WaveWear limit my movement or performance during exercise?

WaveWear is designed to enhance your movement and provide additional support, rather than restrict it. The product works in conjunction with your muscles, allowing you to perform exercises as you normally would. Therefore, it is ultimately your own physical ability and muscle performance that determines the effectiveness of your workout, with WaveWear serving as a helpful aid.

Size & Wear

How do I know what size to get?

You should follow the size measurements regarding each product that are located under the description of the individual products. 

HOW TO WEAR EASILY & CORRECTLY

Knee Sleeve K1/K2

Turn the sleeve inside out.

Hold the sleeve upside down
and put the smaller end in first.

Pull the sleeve up and turn it 
right side up, so that the bigger
end is now on your tight.

Place your sleeve so the knee cap is
in the center of the circle band,
and secure the sleeve by carefully 
pulling the sleeve.

Calf Sleeve C1/C2

Turn the sleeve inside out.

Hold the sleeve upside down,
and put the smaller end in first.

Adjust your sleeve so the WaveWear logo
is placed on the center of your shins, 
and pull your sleeves to smooth out wrinkles.

Stretch well the tape area and
makes sure there are no wrinkles.

Elbow Sleeve E2

Turn the sleeve inside out.

Hold the sleeve upside down,
and put the smaller end in first.

Place your sleeve so the elbow cap is in
the center of the circle band, and secure
the sleeve by carefully pulling the sleeve.

Stretch well the tape area and
makes sure there are no wrinkles.

Forearm Sleeve F1

Turn the sleeve inside out.

Hold the sleeve upside down,
and put the smaller end in first.

Place the V-SHape on the front side 
of your forearm for brachioradialis
muscle support. You may also adjust 
the sleeve to place the V-shape
on the back side of your forearm.

Stretch well the tape area and
makes sure there are no wrinkles.

Wrist Wrap

Hold the wrist wrap alongside
your wrist so that the thumb loop
aligns with your thumb.

Put your thumb through
the loop and lay the wrap across
the back of your hand.

Put your thumb through
the loop and lay the wrap across
the back of your hand.

Wrap until the wrist wrap is comfortably tight, then secure
it with the strap.

Leggings

Wear the leggings up to the calf.

Place the center of the knee
in the U-shaped position of the knee taping.

Once the knee taping is aligned,
match the rest of the calf taping
with the upper taping.

Make sure there are no wrinkles 
on the taping area.

Top and Shirt

Make sure there are no wrinkles on the taping area.

Putting clothes inside your pants makes a better back taping effect.

How tight should WaveWear feel?

WaveWear's compression changes with your body position — light while standing, firmer while seated — so it stays comfortable for everyday movement while still giving you the support you need. Compression levels are also measured to match each muscle group, not applied evenly across the body.

Can I wear WaveWear all day long?

When first trying Wavewear, we recommend starting with an hour and then gradually increasing the usage time.
This is because the adhesive silicone taping initially feels awkward on the skin and requires some time to get used to.
It is the same as how it takes time to get comfortable in newly purchased shoes. Please take in-between breaks when wearing for longer than 5 hours to give your skin some time to rest. 

How long should I keep compression sleeves on?

Our compression sleeves use applied kinesiology with medical-grade silicone for targeted support. Follow this plan for optimal results:

 

Acclimatize Your Muscles

If you are a new user, start by wearing your sleeves for one hour. For best results, apply our warm-up cream lotion before putting them on. This helps your body adapt to the targeted compression.

 

Extend Your Wear Time

Once you are comfortable, you can wear your compression sleeves for longer periods throughout the day. They are designed to provide continuous muscle support and enhance circulation during your activities.

 

Rest and Recover

Do not sleep in your sleeves. The dynamic compression from our kinesiology design is for active bodies. Always remove them before bed to ensure proper circulation while you rest.

Why do I need to moisturize?

Dry skin may cause irritation as the silicone can cause friction (chafing) and depending on individual's sensitivity, this can cause discomfort to the skin. Moisturizing prevents that and also helps with better adhesion. We recommend using lotion or WaveWear's Anti-Chaf Sport Cream. 

Which sport is WaveWear for — running, soccer, or the gym?

All of them. WaveWear is built for a range of activities, and each piece targets the muscle groups that matter most for that movement. Use Shop by Workout to find the right fit for running, soccer, training, and more.

Shop by Workout below

Can I use WaveWear with a different sleeve or supporter?

If you would like more compression, yes you can. Wear WaveWear so the adhesive silicone is in direct contact with the skin and wear the other sleeve or supporter over WaveWear. However, this may cause chafing so please moisturize and check on your skin.

Can I use WaveWear with cooling spray?

Yes you can. We recommend you to spray cooling such as BioFreeze directly into your skin rather than on the silicone as it is the most effective. This is because it absorbs better but when spraying onto the silicone, the cooling spray will lay on the silicone which can interfere with the silicone adhesiveness.

Wash & Care

How should I wash and care for WaveWear products? Will they last?

Yes, with proper care, WaveWear products can last a long time—some of our customers who purchased during our 2018 launch are still using their gear today.

 

To get the most out of your WaveWear, do not turn the garment inside out when washing. Always keep the silicone taping facing inward. While we recommend hand-washing in cold water with mild detergent for optimal longevity, many of our customers use machine washing without issue.

 

If using a washing machine, place the item in a laundry net and select a gentle cycle with cold water. Avoid bleach, fabric softeners, or high heat drying, as these may degrade the silicone taping or fabric over time.

 

By following these care instructions, you can preserve the performance and structure of your gear for years to come.

HOW TO WASH & DRY

Proper care is essential to maintain the compression and adhesive performance of your WaveWear.
We highly recommend hand washing in lukewarm water using a neutral/mild detergent, as this best preserves the elasticity of the fabric and the integrity of the silicone.

 

• Best Practice (Hand Wash): Turn the product inside out (silicone facing inward) and gently hand wash in lukewarm water with neutral/mild detergent, focusing on wiping off dust, sweat, and skin residue from the silicone area.
 

• Machine Wash: Machine wash is possible but may affect the longevity of the fabric, so we recommend it only when necessary. If using a machine, turn the product inside out (silicone facing inward), place it in a laundry net, and use a delicate cycle with cold or lukewarm water. Wash with like colors.
 

• Avoid: Do NOT use bleach or fabric softeners, as these chemicals can coat the silicone and reduce its adhesive properties.

To remove excess water do not twist but squeeze lightly.

1. Turn the sleeve inside out. 

2. Hand wash the silicone with neutral detergent in lukewarm water.

3. Turn the product right side out when drying. If not, dust will stick to the silicone. 

4. Once dry, wear again.

HOW TO CARE

• Air Dry Only: Lay flat or hang to dry in a shaded, well-ventilated area. Avoid direct sunlight, which can damage the technical fibers and shorten product life.
• No Heat: Do NOT use a machine dryer and do NOT iron, as high heat can melt or deform the silicone taping and damage the fabric.
• Storage: When storing, always fold or place the product with the silicone facing inward to prevent dust and lint from accumulating on the adhesive surface.

 

[IMPORTANT PRECAUTIONS]
• Do not wear over open wounds, rashes, or inflamed skin.
• Avoid wearing for extended periods of sleep or situations with prolonged static pressure.
• Keep away from high-temperature heat sources or environments that could deform the silicone or fabric.

Can I machine wash WaveWear?

We highly recommend hand washing, but machine washing is possible.

If using a machine, turn the product inside out (silicone facing inward), place it in a laundry net, and use a delicate cycle with cold or lukewarm water. Wash with like colors.

Note: Machine wash may affect the longevity of the fabric, so we recommend it only when necessary. Also, do NOT use bleach or fabric softeners, as these chemicals can coat the silicone and reduce its adhesive properties.

I have been using WaveWear for a few months, and feel the adhesion has weakened. What do I do?

If you feel the silicone is losing its grip, it is usually due to microscopic dust, skin oils, sweat, or dead skin cells on the surface rather than the silicone wearing out.

 

• Quick Fix: Wipe the silicone surface with a wet wipe or a soft cloth lightly dipped in a small amount of rubbing alcohol, or use adhesive tape to lift off fine lint and dust.


• Deep Clean: After long-term use, if washing no longer restores adhesion, a professional dry cleaning can help remove deeply embedded residue and often restore the silicone's performance close to like-new condition.
 

• Best Timing: For best results, wash your gear as soon as possible after exercise so that sweat, oil, and dust do not sit on the silicone for too long.

 

You can check whether the adhesiveness is still intact by feeling if it gently lifts your skin when you take off WaveWear, rather than only by touching the silicone with your hand.

Will the adhesive silicone peel off the fabric?

Silicone won't peel off. Silicone is stretchy, so it moves with the fabric as it stretches, making it non-reelable and non-rippable.

Shipping & Returns

Where is my order, and how do I track it?

Orders are prepared and dispatched within 1–3 business days (up to 5 during peak periods). As soon as your order ships, you'll receive a confirmation email with a tracking link. 

You can track anytime — Korea Post (K-packet / EMS) at trace.epost.go.kr, or YunExpress at yuntrack.com

If tracking hasn't updated after a few days, message us via chat or contact-global@wavecompany.net. 

For full delivery timelines, see our  Shipping Policy

Do you ship internationally?

Yes — we ship worldwide from South Korea to 30+ countries across Asia, Europe, Oceania, and the Americas. 

 

At checkout you'll see two options: Standard (K-packet / YunExpress, 7–21 business days) and Express (EMS, 4–5 business days). 

Shipping runs roughly $9–28 depending on speed and destination, and it's free on US orders over $75 — your exact rate is calculated at checkout. 

 

Don't see your country? Message us via chat or email contact-global@wavecompany.net. 

 

The full country list is in our Shipping Policy

Can I cancel or edit my order?

Your order can be canceled or edited only if it has not yet been shipped. Before placing your order, please double check before you proceed.

What is your return & exchange policy?

You have the right to return your purchase until 14 days after receiving your order, provided you have not used the product and that it is returned in an undamaged condition.

If you’re shopping from a country other than Korea you must pay the cost of shipping yourself in case of returns or exchanges, with the exception of mis-deliveries or any damages upon delivery. When handling returns, we apply the Korea Consumer Sales Act of Korea.

For exchange orders, contact us via Chat on the right corner or email us at contact-global@wavecompany.net and we will assist you.

How do I make a return or exchage?

If you want to return your order, first send an email to contact-global@wavecompany.net including the word “Return” in the subject line, describing what you want to return.

Place a note with your order number, your name, and reason for returning in the package and we will assist you on the next step to take. 

When we have received your return and it is approved, we will process the refund as soon as possible. 

Discounts, Military & First Responders

Can I use my HSA or FSA to buy WaveWear?

In the U.S., braces, supports, and kinesiology tape are commonly HSA/FSA-eligible, and some compression garments may qualify when used for a medical reason. Eligibility depends on your specific plan, and some plans ask for a Letter of Medical Necessity from a healthcare provider. Your order confirmation email lists the product, date, and amount, which you can submit as a receipt. Apparel such as leggings and tops isn't eligible. Because rules vary by plan, please check with your plan administrator before purchasing.

Who's eligible Military & First Responder Discount? 

WaveWear offers a 15% discount to verified members of the following groups:

  • Active-duty military
  • Military reservists
  • Veterans
  • Military spouses and eligible dependents living in the same household
  • Firefighters
  • Law enforcement officers
  • Search and Rescue (SAR) personnel
  • EMTs and paramedics
  • Nurses
  • Physicians (doctors)

Military spouses and dependents must complete the same verification process as the service member. Eligibility is limited to spouses and dependents living in the same household.

All discounts are subject to successful verification through our verification partner before they can be applied to your order.

What does my 15% off apply to?

It applies to online purchases. It can't be combined with other discounts or promotions.

When can I start using it? & How do I use it?

As soon as you receive your confirmation email, you can shop with your 15% off online. Just sign in to your WaveWear account (the same email you verified with) and make sure the 15% off toggle is switched on at checkout — it applies automatically.

Can I use it more than once? Can I use it for friends and family?

You can use your 15% off as many times as you like — there's no limit. It's only for you, though: if you're buying for someone else, switch the 15% off to "off" at checkout. Misuse can lead to removal from the program.

I'm active military — do my spouse and dependents need to verify too?

Yes. Each spouse and dependent completes the same verification. Only spouses and dependents from the same household are eligible.

 What if I live in a different country than the one on my ID?

When you verify through SheerID, use the form for the country shown on your ID.

Can I apply it to gear I already bought? & Does it expire?

Your 15% off applies at the moment of purchase, so it can't be added to previous orders. It's good for four years — after that, we'll ask you to verify again.

What's the return policy on WaveWear I bought with my 15% off?

The same as usual — 14 days from delivery, unused and undamaged. See "Shipping & Returns" above for the full policy. 

Full return policy →

If you have more questions

For verification questions and trouble-shooting

Reach out to SheerID HERE

 

For any other questions

Please contact us HERE for additional support.

Loyalty & Rewards Program

What is it?

It is a program designed for our customers to get rewards by doing simple actions. We want to value your loyalty and trust in us!

How does it work?

You must create a WaveWear account in order to begin receiving rewards.
- If you haven't it,  you can create it here.
- If you already have an account,  you can sign up here.

After that, just click on the gift icon in the left corner of the page. You will see the number of points you earned until now.
Also, you will find in detail the ways to earn points and the ways to redeem them.

How do I earn points?

How do I redeem my points?